When Error Occurred

If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed.

Take the appropriate action described in the message.

For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors.

For details on how to resolve errors without Support Codes, see Message Is Displayed.